At Cincinnati Children’s Radiology, we’re proud to share the latest patient experience results from September. Our commitment to compassionate care, clear communication, and patient safety continues to shine through in the feedback we receive from families.
Staff Composite Score: 97.2% Positive
Families rated their experience with our Radiology team members across several key areas, and the results speak volumes:
This outstanding score reflects the dedication of our staff to making every patient feel heard, safe, and cared for.
What Families Are Saying
Here are just a few of the heartfelt comments we received in September:
“Super friendly staff! Had a great experience.”
“Everyone was kind, helpful, and friendly. Explained everything, and put us all at ease.”
“Kept my baby safe while under anesthesia.”
“Employees seemed happy and comfortable at work. Thank you to every person I interacted with. Wow. They were all so good.”
“Everyone was very, very nice and welcoming.”
“Everyone was very accommodating, professional, and patient.”
These words remind us why we do what we do—and inspire us to keep improving every day.
Glenn Miñano is a media specialist in the Department of Radiology, providing graphic design, photography, printing, video services, and administration of the department’s online properties. His works have been published in several medical articles, such as the American Journal of Radiology and the American Institute of Ultrasound. He has been providing these services to the Radiology Department since 1996.
Meredith Towbin is a freelance copy editor and writer. She has copyedited the Department of Radiology’s blog since it launched. She also works as a copy editor for the home improvement website BobVila.com. Her writing has been featured on HuffPost as well as other writing sites.
