As we begin a new year, the Radiology Department is proud to share our latest Patient Experience highlights. December’s feedback reflects our team’s continued dedication to providing compassionate, child-friendly care for every patient and family who walks through our doors.
December Patient Experience Data
Our commitment to delivering exceptional care remains strong. December’s scores show that families consistently feel supported, informed, and cared for throughout their visit:
These results speak directly to the everyday efforts of our staff—your communication, your compassion, and your focus on making each visit as comfortable as possible.
What Families Are Saying
Every piece of feedback helps us understand what we’re doing well and where we can continue to grow. Here are just a few of the uplifting comments we received in December:
“Every doctor appointment, every visit, every procedure that we have encountered with Cincinnati Children’s, we have been shown excellent care and compassion. I wouldn’t take [my child] anywhere else!”
“The whole process, from check-in to X-ray, was wonderful.”
“It’s always a great experience. The MRI staff was exceptional.”
“Everyone was wonderful, including our sonographer. As a sonographer myself—but for adults—I felt very comfortable with her communication during the exam.”
Thank you to everyone in Radiology—our sonographers, technologists, schedulers, nurses, physicians, frontline staff, and all who work behind the scenes. Your hard work helps families feel supported and cared for throughout their visit.
Glenn Miñano is a media specialist in the Department of Radiology, providing graphic design, photography, printing, video services, and administration of the department’s online properties. His works have been published in several medical articles, such as the American Journal of Radiology and the American Institute of Ultrasound. He has been providing these services to the Radiology Department since 1996.
Meredith Towbin is a freelance copy editor and writer. She has copyedited the Department of Radiology’s blog since it launched. She also works as a copy editor for the home improvement website BobVila.com. Her writing has been featured on HuffPost as well as other writing sites.
