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Radiology’s Patient Experience: June 2025 Update

Post Date: July 2, 2025
Radiology’s Patient Experience: June 2025 Update

At Cincinnati Children’s Radiology, we’re committed to providing an exceptional experience for every child and family who walks through our doors. We’re excited to share the latest patient experience results from May 2025—and they speak volumes about our team’s dedication. 

May 2025 Survey Results 

  • 91% of the 199 patients and families who responded rated our facility a 9 or 10 out of 10
  • 94.6% said they would recommend us to family and friends

These high marks reflect not only our commitment to clinical excellence but also the personal, thoughtful care our staff delivers every day. 

What Families Are Saying 

Positive trends in feedback include: 

  • Friendly and compassionate staff 
  • Prompt, timely appointments 

Here are just a few of the heartfelt comments we received: 

“The person who did the X-ray was amazing. Super calm and explained to my 4-year-old how we were taking pictures of his finger, why, and did it in a way where he understood. [He] talked about how cool it was the entire drive home.” 

“Every single person we interacted with was fantastic! What a wonderful team!” 

Thank You! 

To all the families who take the time to share their experiences with us: thank you. Your feedback helps us grow, improve, and celebrate what’s working well. And to our dedicated radiology team: Thank you for consistently delivering care that’s not only expert but also kind and patient-centered. 

We look forward to continuing to serve you with excellence. 

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About the author: Glenn Miñano

Glenn Miñano is a media specialist in the Department of Radiology, providing graphic design, photography, printing, video services, and administration of the department’s online properties. His works have been published in several medical articles, such as the American Journal of Radiology and the American Institute of Ultrasound. He has been providing these services to the Radiology Department since 1996.

About the editor: Meredith Towbin

Meredith Towbin is a freelance copy editor and writer. She has copyedited the Department of Radiology’s blog since it launched. She also works as a copy editor for the home improvement website BobVila.com. Her writing has been featured on HuffPost as well as other writing sites.

About The Department

The Radiology Department at Cincinnati Children's is a leader in pediatric diagnostic imaging, radiology research, and radiation dose reduction.

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