The Center for Patient and Family Experience would like to congratulate Molly Dirr, Radiology ultrasound tech. Molly has been selected to receive a Patient and Family Experience All Star Award for FY2022. Molly has been identified for this recognition category based on the impressive and extraordinary feedback she routinely receives from the patients and families she serves.
Here is what some of the patients and families have to say about Molly:
“Please tell the ultrasound tech that we are so grateful for our interaction with Molly! She was extremely calm and careful with Charlie and talked us through the entire procedure. She eased our worries about the ultrasound procedure and made us all feel comfortable and safe! Children’s is lucky to have her as an outstanding employee!”
“Molly treated my son with so much compassion. Her manner was soft-spoken, comforting, and easy to understand. She expressed the technical aspect of the testing beautifully so we were at ease. We appreciated her sweet nature very much. Molly is a great asset to the hospital! “
“Molly was our ultrasound tech at the outpatient center in Edgewood and she was awesome. My toddler has had several ultrasounds before and Molly did the best. She was so nice, great with my daughter,r and quick with her work. I really appreciated her upbeat attitude and how good she was with my daughter. Grateful for how good she was at her job and how friendly she was to us.”
“Molly was our ultrasound tech yesterday, and she was wonderful. My daughter got upset during the ultrasound, and Molly did everything she could think of to help me calm my daughter. The ultrasound tech was very nice, professional, and patient.”
“Molly was amazing with my son and very understanding that while we tried to adhere to the instructions, we couldn’t do all them because of my son’s limits.”
“Our ultrasound technician [Molly] was so incredibly nice and made my daughter extremely comfortable. She was just fantastic. We never have to wait at this facility, and everyone is so nice.”
Congratulations to Molly on a well-deserved award!
Meredith Towbin, copy editor
Glenn Miñano is a media specialist in the Department of Radiology, providing graphic design, photography, printing, video services, and administration of the department’s online properties. His works have been published in several medical articles, such as the American Journal of Radiology and the American Institute of Ultrasound. He has been providing these services to the Radiology Department since 1996.
