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Congratulations to Heather Steffen, Winner of the Family Recognition Award

Congratulations to Heather Steffen, Winner of the Family Recognition Award

This award best describes encounters that exemplify Cincinnati Children’s Values – Make a Difference, Tell the Truth, Work as a Team, Respect Everyone. 

Here is what patients and families are saying about Heather: 

“I just wanted to recognize the radiology technician that took care of my daughter. I don’t remember her name, but I do remember how she treated us and that was with… just absolute respect and such sweetness that my daughter felt as comfortable as she could getting her x-ray. So, just wanted to say thank you.” 

“The technician that completed our X-rays was great with my daughter and extremely pleasant to be around. It was a great experience and a bright spot in a bad day.” 

“Also the technologist who completed the X-ray was courteous and had a genuine concern about our care. She was patient and thorough. She was excellent with children!” 

“The rad techs who took my son’s X-ray were excellent!! They worked quickly and efficiently and even made sure my daughter was happy, involved, and safe! There was very, very minimal crying, which was so impressive!!” 

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Meredith Towbin, copy editor

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About the author: Glenn Miñano

Glenn Miñano is a media specialist in the Department of Radiology, providing graphic design, photography, printing, video services, and administration of the department’s online properties. His works have been published in several medical articles, such as the American Journal of Radiology and the American Institute of Ultrasound. He has been providing these services to the Radiology Department since 1996.