At Cincinnati Children’s Radiology Department, we believe that every patient interaction is an opportunity to provide not just expert care, but also comfort, clarity, and kindness. As part of our ongoing commitment to excellence, we’re excited to share highlights from our October patient feedback—real voices that reflect the heart of our mission.
What Our Patients Are Saying
Each month, we gather insights through our CARE and CARD surveys to better understand how we’re doing and where we can grow. In October, the feedback was overwhelmingly positive, and we’re proud to celebrate the moments that made a difference:
A Culture of Care
These reflections are more than compliments; they’re a testament to the dedication of our team. Whether it’s taking time to listen, offering clear explanations, or simply showing a warm smile, our staff consistently goes above and beyond to ensure families feel supported and safe.
Looking Ahead
We’re grateful to every patient and family who shares their experience with us. Your feedback fuels our efforts to continually improve and innovate. As we move into the holiday season, we remain committed to delivering the highest standard of care with empathy at the core of everything we do.
Thank you for trusting us with your care.
— The Radiology Team at Cincinnati Children’s
Image by Foundry Co from Pixabay
Glenn Miñano is a media specialist in the Department of Radiology, providing graphic design, photography, printing, video services, and administration of the department’s online properties. His works have been published in several medical articles, such as the American Journal of Radiology and the American Institute of Ultrasound. He has been providing these services to the Radiology Department since 1996.
Meredith Towbin is a freelance copy editor and writer. She has copyedited the Department of Radiology’s blog since it launched. She also works as a copy editor for the home improvement website BobVila.com. Her writing has been featured on HuffPost as well as other writing sites.
