The Patient and Family Experience (PFE) radiology committee would like to introduce Alma Itzel Salazar Hernandez. She will be joining the monthly PFE meetings as a parent advisor to discuss patient surveys and current processes in radiology.
Alma and her husband David have two children, David Jr. (8 years old) and Lyla (7 years old). Alma loves the idea that Cincinnati Children’s listens to patients and family members to make improvements to the current processes for the best patient experience. She believes that listening equates to caring.
She hopes that by sharing her experience, it can help others understand the Hispanic perspective. She shares that good eye contact and a welcoming face can improve the radiology experience even when a child goes through challenging or sometimes painful treatments or tests.
Alma shares that their experience with voiding cystourethrogram exams has given her a good perspective on the challenges faced in radiology. She looks forward to collaborating with PFE for a positive impact on the team.